Have you ever tried to use the library website, or had a librarian speak to your class, or been talking to a professor, and heard a word or phrase associated with research that they seemed to know but you didn't? Like "Boolean" or "stacks" or "catalog" or "database?" Were you afraid to ask what it meant because you didn't want to look uninformed? You're not alone! Librarians and other info-workers have studied time and time again how our use of language affects library services and library users. In particular,